The Southwest Regional Communications Center announced that they would use a temporary phone number for all non-emergency requests.
The announcement was made Wednesday morning via social media.
Residents in DeSoto, Cedar Hill, and Duncanville are advised to utilize a temporary phone number for all non-emergency requests until further notice.
Individuals seeking non-emergency assistance within these areas are encouraged to dial 214-789-3426 to contact the appropriate authorities.
The temporary measure only affects non-emergency calls, while the 9-1-1 service remains fully operational in all emergency situations.
While non-emergency services are impacted by this change, emergency services remain unaffected.
Residents are urged to update their contact information and utilize the provided temporary phone number for all non-emergency inquiries.
For immediate assistance or inquiries related to this temporary measure, individuals can reach out to the Southwest Regional Communications Center directly.
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